We love you guys and want you to be happy with your purchase!
Just be sure to read all the steps below!
• You can return your item(s) within 7 days of receipt & receive a refund to your original payment method or store credit.
• We will send you a pre-paid, pre-addressed return label – no postage is required; however a $3.00 shipping & processing fee will be deducted from your refund.
• Refunds will be processed within 10 business days after we receive your return.
Return Policies:
• Merchandise must be returned (& shipped) within 30 days of receipt.
• Merchandise must be in its original condition, unused & in original packaging.
• Exclusions: Personalized jewelry, items marked “final sale”, earrings & gift cards may not be returned.
• Shipping charges are non-refundable.
Return Steps:
Please request a return by emailing the following to [email protected]
• Order #
• Note item(s) to be returned
• Email address used to place your order
We will then issue you a RMA (Return Merchandise Authorization #) & email you a pre-paid, return mailing label.
We cannot honor returns that do not follow this process. Returns must be accompanied by an RMA # to be processed & must be traceable using our provided tracking #s.